Last updated 10 November 2026

Terms and privacy, in plain English

Fourteen is run by Jordan Pang, trading as Sidedoor Digital, 98 King Street, Southport, PR8 0XX. You can reach me at hello@getsidedoor.co.uk.

What Fourteen is, and is not

Fourteen is a tool for writing down your allergen information and sharing it with your guests. It is not food safety advice, and it does not check your recipes. You are the food business, so you stay responsible for making sure what you publish is accurate and up to date. Please check every dish against your recipes and supplier labels, and keep having the allergy conversation with every guest.

Paying

• The builder is free.
• Fourteen Live is £39 for 12 months, for one venue. It does not renew automatically.
• Done-for-you setup is £79 and includes 12 months of Live. I build the matrix from what you send me. You must check it and confirm it is right before you display it.
• Sidedoor Digital is not VAT registered, so there is no VAT to add.
• Payments are taken by Stripe. I never see or store your card details.

Refunds

If Fourteen is not right for you, tell me within 14 days of paying and I will refund you in full.

If things go wrong

I work hard to keep Fourteen running, but I cannot promise it will never be offline. Always keep a printed copy of your matrix on site. To the extent the law allows, my liability to you is limited to what you have paid for Fourteen in the last 12 months. Nothing here limits liability that cannot legally be limited.

Your private link

Your edit link is your key. Anyone who has it can change your allergen information, so share it only with people you trust. If you think it has got out, contact me and I will issue a new one.

Privacy

• What I hold: your venue name, your email address, your menu and allergen information, the name you enter when you record a check, and a record of any payment.
• Why: to provide the service, send your private link and receipts, and keep accounts. I do not sell or share your details and I will not add you to a mailing list without asking.
• Who processes it for me: Cloudflare (hosting and database), Stripe (payments) and Resend (emails, when switched on).
• Cookies and tracking: no advertising or tracking cookies. The site counts page visits anonymously, with no personal data. Your draft matrix and private link are stored in your own browser so you can pick up where you left off.
• Guests: the guest allergen page collects nothing about the people who view it. What they tap stays on their phone.
• Your rights: ask me for a copy of your data, a correction, or deletion at any time and I will sort it promptly. If you are unhappy with how I handle your data you can complain to the Information Commissioner's Office.

The law that applies

These terms are governed by the law of England and Wales.